Call Center & Virtual Help Desk

Image Infosoft offers world class service with more focus on exceeding our client requirements. We are so confident about our quality that we offer Performance Based Call Center Services to our clients.

Our Service

Order Taking and Sales Services
Customer Support Services
Answering Services
Technical Support Services
Outbound Telemarketing Services
Data Entry, Research & Gathering Billing & Collection Services
Lead Qualification & Verification Back Office Operation Services
Third Party Verification
Credit Card Processing Setup
Shipping & Fulfillment Services

Our Promise

Professionally trained personnel for quality phone, email and chat support
Dedicated Project Manager per client
Weekly on-going meeting with clients on campaign performance at no-extra cost
Multilingual Support (English, Spanish, French & German)
Quality Assurance Team to ensure highest standards
Reporting analyst to provide accurate, on-time, meaningful reports
Excellent call handling, call monitoring and performance monitoring system for maximum productivity and efficiency
World Class Infrastructure with exceptional call quality

Why Image Infosoft

5 Years of consulting experience to clients on offshore outsourcing and planning
Experience handling TV, Radio, Mailer, Print and Internet ad campaigns
US based firm with offshore team in India. No-Risk of dealing with virtual team
On-shore management with Off-shore pricing for maximum efficiency and Return On Investment
Excellent call handling, call monitoring and performance monitoring system for maximum productivity and efficiency
24X7 Service with power back up for uninterrupted service